Pet collection after death in Bristol

If your pet has died at home, or is at your vet’s practice, many pet crematoria can collect them for you. This means you don’t have to move your pet yourself, which can be a great relief.

How collection works

1. You call the crematorium, or request a callback and we’ll call you.
2. They ask a few questions: where your pet is, what kind of pet they are, roughly how much they weigh, and whether you’d like individual or communal cremation.
3. They agree a time to collect from your home or your vet’s practice.
4. Your pet is collected with care and taken to the crematorium.
5. If you chose individual cremation, the ashes are returned to you, either at your home, at your vet’s, or for you to collect.

Collection from your vet

If your pet died or was put to sleep at the vet’s, the vet can usually keep your pet until the crematorium collects. Give the crematorium the practice’s name and phone number and they’ll arrange it. See your rights for more on making your own arrangements.

Timing and out-of-hours collection

How quickly a crematorium can collect depends on the crematorium, the time of day and where you are. Some offer evening and weekend collection, which may cost extra. Ask when you call, and ask whether the collection charge is included in the price.

Areas

We cover Bristol and the surrounding area, including Bath, Keynsham, Portishead, Clevedon, Nailsea, Weston-super-Mare, Thornbury, Yate, Bradley Stoke, Filton and Kingswood. See areas we cover.

Questions to ask about collection

• Is collection included in the price, or extra?
• Do you collect in the evenings and at weekends?
• If my pet is large, how will you move them?
• Can I go with my pet, or visit before the cremation?
• How will the ashes be returned to me?

If your pet has just died at home, our guide on what to do when your pet dies at home may help.